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English | हिंदी | தமிழ்

Amid GST portal deficiency, GSTN recommends extension of GSTR-1 due date for the month of March.

GSTN update:

GSTN has noticed that taxpayers are facing difficulties in filing GSTR-1 intermittently since yesterday due to technical issues leading to slow response on the portal. GSTN has accordingly recommended to CBIC that the due date for filing of GSTR-1 for the monthly taxpayers be extended by a day i.e. till 12/4/24.

Thanking you,
Team GSTN

TaxReply Note:

Even after 7 years of implementation of GST, the GST Portal often gets slow and unresponsive. Despite GSTN promises to have improved bandwidth for taxpayers, taxpayers have seen GST portal going down on 10th and 11th April 2024 i.e. the last days for filing GSTR-1 for Mar 2024.

Timely filing of GSTR-1 is of utmost importance for taxpayers as it is a crucial factor for smooth transition of ITC from supplier's hand to buyer's hand.

There are various consequences of GST portal glitches including delay in filing return by supplier, delay in claiming ITC by buyer, frustration of spending more time at GST portal by tax payers and tax professionals.

2024 is a crucial year for GST since contract with Infosys for providing technology support for GST comes to an end from September 30, 2024.

Search for next technology partner for GST Portal is on:

Govt has appointed Ernst & Young (E&Y) as its consultant for formulation of the Request for Proposal (RFP) to invite bids for the next Technology Partner for managing the GST Portal.

Govt is now considering separate vendors for GST hardware and software to remove dependency on one company. The flip side of having two vendors is that both of them may have issues and blame each other for any shortcomings. So govt is considering all aspects.

The consultancy firm would have to ensure a competitive bidding process and a seamless transition of the IT service backbone of GSTN to another technology company, who would be providing the software and hardware required in GST systems for the next seven years beginning October 1, 2024.

The scope of work of the consultancy firm would include preparing a request for proposal (RFP) document by evaluating the present system, based on the experience of the GST technology system of the past years, and provide a roadmap for enhancement and operations for the next contract period.

The government is aiming to invite bids for the next technology support provider for GST in March 2024 and is mulling separate contracts for hardware and software consultancy providers to reduce dependency on a single entity, a senior government official said.

The government has appointed Ernst & Young (E&Y) as its consultant for formulation of the Request for Proposal (RFP) to invite bids for the next IT consultancy for GST. The contract with Infosys for providing technology support for GST comes to an end from September 30, 2024.

“We have started work on the request for proposal. Target is that by March we should be able to come out with it. Till now it has been a managed service provider model with Infosys, wherein the company is handling both hardware and software requirements. Now we are contemplating either to stick to the same or separate out software and hardware providers to reduce dependence on a single company,” the official told Moneycontrol.

In the initial years due to the implementation issues in the GST, several glitches in the Goods & Services Tax Network (GSTN) surfaced for which the Finance Ministry had to depend on Infosys. In 2020, the government raised the issue with Infosys Chairman Nandan Nilekani to fix the glitches. Finance Minister Nirmala Sitharaman had asked Infosys to boost GSTN capacities to handle the heavy traffic on the GST portal. The government had to even extend the deadline for filing GST returns to resolve the technical bug around issues including login errors, auto logouts and delays in receiving on-time passwords (OTPs).

The flip side of having two consultants is that both vendors may have issues and blame each other for any shortcomings. So we are contemplating it," he added.

The government is discussing with E&Y the feasibility of having two GST support providers. The bids will be invited for a contractual period of seven years.

The contract will be on a cost plus model so that expenses for any additional work during the contract will be met separately by the government, he said. Over the last five years, the government has spent Rs 1,700 crore on Infosys on the GST technology support. Infosys won the Rs 1,380 crore contract to build and maintain the IT backbone for the GST regime in 2015.

Since there will be no restrictions on global companies bidding for the contract, the government is hoping there may be some interested multi-national corporations (MNCs). “Since the basic complications during the initial years of GST are over, there will be only some additions and deletions in the system,” the official said. E-invoicing technology support will be the focus for the government going ahead.

If needed, the government is also open to extending the Infosys contract by another six months, he added.